How to get support

When you're facing loss, it can be hard to know what to do

Life and Loss brings together practical guidance, independent information and personal support, before, during and after a death.

Find help and information Support through your organisation

What's happening for you?

Start with what feels most relevant. You can go at your own pace.

Nearing the end of lifeWhether it is you, or someone you care for. Someone has diedWhat to do now, and what comes next. Planning aheadInformation to help you think ahead.

Help when someone is nearing the end of life

Practical help whether you are ill yourself, or caring for someone who is. Go at your own pace.

What to expect Gentle, plain-English guides to the final weeks and days. Read the guide Benefits in hospital or a care home What can change, and what you or your family may be able to claim. Read the guide Support for carers If you are caring for someone: looking after yourself too. Read the guide Talking about wishes Sharing what matters to you with the people you love, or asking about theirs. Read the guide Making a will and getting affairs in order What a will covers, and other things worth putting in place. Read the guide Someone to talk to Emotional support for you and the people close to you. Find support

More guidance on nearing the end of life

Help when someone has died

Take things one step at a time. Only a few things are urgent. The rest can wait until you are ready.

In the first few days The cause of death, a funeral director, and telling people See this step Registering a death Who can register, when, and what to bring. See this step Help with funeral costs Grants and payments you may be able to get. Read the guide Benefits after a bereavement Welfare benefits you may be able to claim. Read the guide The estate, and looking after yourself Dealing with money, property and belongings. See this step Someone to talk to Emotional support for you and the people close to you. Find support

View all steps after a death

Help with planning ahead

Information you can use now to think about your wishes and put things in order.

Talking about wishes Sharing what matters with the people you love. Read the guide Making a will What a will covers and how to make one. Read the guide My Life and LossComing soon My Life and Loss will help you record your wishes for after you die. Register your interest

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How Life and Loss works

Our information is open to everyone. Personal support is provided through organisations that take part.

Open to everyone

Information and guides

Plain-English guides, checklists and directories of support, written for people going through it.

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Through participating organisations

Personal support through your organisation

If your employer, council or health and care provider takes part, you can get one-to-one support from our team.

How commissioned support works
Coming soon

My Life and Loss

A private place to record your funeral wishes and organise important information and documents.

Register your interest
For NHS bodies, local authorities and employers

Support the people you serve, before, during and after a death

Commission Life and Loss to give your patients, residents or employees practical guidance and personal support at one of the hardest times in their lives.

Information for organisations

The bereavement support service model developed by the team behind Funeral Experts was piloted with Liverpool University Hospitals NHS Foundation Trust and Liverpool City Council, and independently evaluated by Anglia Ruskin University.

Find the right support for you

Explore practical information, or find out how to access support through a participating organisation.

Browse guides and resources How to get support